We are so excited about all of the things that we’ve got cookin’ at MKL Reeds!
We completely overhauled the website (yay) and we also added live chat to help you with any questions you might have when you’re browsing around.
Don’t be afraid to press the chat button. My husband monitors that (he’s only an oboist by marriage, but we’ll forgive him) and he knows what he’s talking about. So if you have questions about reeds or other products, don’t hesitate to ASK!
Next, we setup a new shopping cart to (hopefully) make everyone’s lives a bit easier. When you place an order, you’ll notice that you’re asked to create a customer profile. This will help us keep track of previous orders more easily and will hopefully make the shopping experience nicer for you.
If you have any questions or problems, just let us know.
MKL Reeds has been around for quite a while, but only recently did we really decide to focus on making MKL Reeds the best oboe reed business on the PLANET.
Obviously, that’s a tall order, but the simple way to do that is to create as many happy oboe reed customers as possible.
So please, if you have a suggestion about how we can improve things around here, we’re LISTENING! You can either send us an email, call us, or use our live chat.
The biggest thing we’re working on is ramping up our reed production so we can speed up getting you great reeds. We’ll let you know how we’re doing, but we want you to know the goal. It’s something like reeds in one week or less. Stay tuned…
One last thing…
On the first order you place with the new shopping cart, you’ll get an email that will explain how to get on our VIP customer list. You want to be on that list, so look out for that email once you place your next order.
Don’t worry, you’ll continue to get the reed report as well.